MakeMyTrip Reviews

Explore flight deals, hotel bookings, holiday packages, and real user experiences with MakeMyTrip.

MakeMyTrip Review 2025 – Is It Worth Booking Your Trip?

MakeMyTrip

MakeMyTrip (MMT) is one of India’s most popular travel booking platforms, offering flights, hotels, buses, trains, and complete holiday packages. Known for its frequent deals, easy interface, and wide range of options, MMT continues to be a trusted travel companion for millions of users in 2025.

This review covers MakeMyTrip’s booking experience, pricing, customer support, refund process, and reliability to help you decide if MMT is the right choice for your next trip.

MakeMyTrip Pros & Cons

✔ Pros

  • Huge selection of flights, hotels, and holiday packages
  • Attractive offers, cashback, and seasonal discounts
  • User-friendly app with smooth booking experience
  • 24/7 support for urgent travel issues
  • Secure payment options and quick confirmations

✘ Cons

  • Refunds for cancellations may take longer depending on airlines
  • Some prices may vary during peak seasons
  • Service fees can apply during last-minute cancellations
  • Customer service response time varies during high demand

In-Depth Review: What to Expect When Using MakeMyTrip

1. Website & App Experience

MakeMyTrip offers a clean and intuitive booking experience. Whether you’re choosing flights, hotels, or vacation packages, the search filters are detailed, helping travelers find the best match based on price, rating, amenities, timings, or destination type.

2. Flight Booking Experience

MMT provides competitive fares for domestic and international flights. Flexible date options make it easy to find cheaper alternatives, and the interface compares multiple airlines instantly. Instant notifications and real-time updates ensure a smooth booking experience.

3. Hotel Booking & Stay Options

With thousands of hotels ranging from budget to luxury, MakeMyTrip gives travelers verified reviews, images, and amenities to choose from. Many hotels also offer free cancellation and “pay at hotel” options, making the platform reliable for flexible travel plans.

4. Customer Service & Support

MakeMyTrip provides customer support via chat, email, and phone. For urgent flight queries or cancellations, their 24/7 assistance is helpful. However, during peak travel seasons, response times may be slower.

5. Refunds & Cancellation Policies

MMT follows the policies set by airlines and hotels. Refunds for flights may take a few days depending on the airline, while hotels often provide quicker returns. The platform clearly displays cancellation terms before booking.

6. Holiday Packages

MakeMyTrip is well-known for curated holiday packages covering domestic and international destinations. These packages typically include flights, hotels, sightseeing, transfers, and meals at competitive pricing.

7. MMT Black Loyalty Program

The MMT Black program rewards loyal customers with:

Membership is automatic once users cross a certain spending threshold.

Final Verdict: Should You Use MakeMyTrip?

MakeMyTrip is one of the most trusted travel platforms for booking flights, hotels, buses, trains, and holiday packages. With great deals, verified reviews, secure payments, and flexible travel options, MMT stands out as a reliable choice for travelers in 2025. Whether you're planning a weekend getaway or an international vacation, MakeMyTrip offers convenience, savings, and a smooth booking experience.